Question 1

How quickly can GroupSolver deliver insights?

Accepted Answer

For simpler studies, we can deliver insights in as little as a few hours. Complex projects are scoped to your deadline — from days to weeks — depending on your research needs.

Question 2

How does GroupSolver pricing work?

Accepted Answer

We offer flexible pricing structures including ad hoc projects, subscription access, DIY self-serve, and full-service agency-style support. Our team will help you find the right fit for your budget.

Question 3

What's the difference between Professional and Team Plans?

Accepted Answer

Professional plans are designed for individual researchers; team plans support collaborative work across multiple users. Annual plans offer savings equivalent to two months of research.

Question 4

Do you offer discounts for academia and non-profits?

Accepted Answer

Yes. Qualifying academic institutions receive a free one-year GroupSolver® license. We also run the Impact Briefs grant initiative for societal research by professors and students.

Question 5

Do you offer custom plan options?

Accepted Answer

Absolutely. We build customized plans tailored to your specific budget and research objectives. Contact our team to explore what's possible.

Question 6

How do you collect respondents?

Accepted Answer

GroupSolver works with trusted global panel providers to connect you with the right audience. We're also flexible if you prefer to use your own panel provider or customer lists.

Question 7

Is there support after I sign up?

Accepted Answer

Yes. Every plan includes access to an extensive online knowledge base, how-to guides, and live professional support from our research team.

Question 8

How do I get an account?

Accepted Answer

You can sign up directly on our website or contact our team to discuss your needs and get started with the right plan.

Question 9

What services are offered?

Accepted Answer

Depending on your plan, services include study design, survey programming, sample recruitment, analysis, report building, debriefs, and advanced analytics such as conjoint and segmentation.

Question 10

What if I have my own contact list?

Accepted Answer

No problem. Every study generates a shareable link you can distribute via your own email list. Our team can assist with setup and distribution if needed.

Question 11

What makes GroupSolver unique?

Accepted Answer

GroupSolver combines machine learning with crowd intelligence and statistics. Our proprietary AI Open-End™ technology cleans, organizes, and quantifies natural text answers in real-time, giving you the richness of qualitative research at quantitative scale.

Question 12

Can GroupSolver handle more than open-ended analysis?

Accepted Answer

Yes. GroupSolver performs all traditional survey functions including complex conjoint studies, segmentation, pricing research, and more.

Question 13

What study types are available?

Accepted Answer

Concept testing, pricing research, brand perception, customer segmentation, employee experience, and more. Browse our solutions to see the full scope.

Question 14

How is GroupSolver different from focus groups?

Accepted Answer

GroupSolver delivers thousands of responses at the scale of quantitative research while capturing the depth and nuance of qualitative insights in real-time, without the logistics or cost of in-person focus groups.

Question 15

What happens with the first AI Open-End respondent?

Accepted Answer

The first respondent provides initial answers; from the second respondent onward, participants can also evaluate prior responses, building consensus and quantifying opinion strength across the population.

Question 16

Does the platform support global studies?

Accepted Answer

Yes. GroupSolver currently supports 20+ languages, with more being added continuously.

Question 17

How is GroupSolver different from Qualtrics or SurveyMonkey?

Accepted Answer

GroupSolver is built specifically for combining quant and qual analysis in one workflow. QuantQual™ correlates every statistical finding with the open-ended language behind it, and AI Open-End™ reads every response rather than a sample. That's a different starting point than general-purpose survey tools built primarily for form-building and quant reporting.

Question 18

How does GroupSolver detect bots and fraudulent responses?

Accepted Answer

Every study runs through automated fraud detection first, then a human review pass. The automated layer flags bots, duplicates, and synthetic responses before they can reach your data. The human pass checks for coherence, relevance, and context that automation alone would miss. See how the process works →

Question 19

What percentage of survey responses get removed for quality issues?

Accepted Answer

It changes month to month, depending on the audience and supplier. We publish the exact number every month, along with the reasoning behind it, in the data quality reports. See the reports →

Question 20

Does GroupSolver use real respondents or AI-generated ones?

Accepted Answer

Real respondents. Every response goes through automated fraud detection and a human review pass before it reaches your data, so what's left has been verified as real people, not synthetic panels.

Question 21

How is AI market research different from traditional research?

Accepted Answer

Traditional research relies on manual coding, days-long turnaround, and separate quant and qual studies. AI market research automates the analysis layer, so results that used to take weeks can be ready in hours, without losing the qualitative depth manual coding was built to protect.

Question 22

Can AI replace human market researchers?

Accepted Answer

No. In GroupSolver, Agatha automates the manual work: statistical testing, segmentation, open-ended coding, report generation. The research questions, the interpretation, and the final call still belong to your team.

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