The financial service research tools you need to get better insights
Data to inform the financial services industry. Reach inside the
minds of your customers to learn what drives action with
banks, credit cards, insurances, loans and more.
Tap into the minds of your customers
Use our platform’s capabilities to know not only what your customers think, but why they feel the way they do.
Learn about your customers’ preferences for your service
Using GroupSolver® to understand your customers’ desires makes business decisions easy. Save time and energy with scalable financial services market research.
Discover what features from your services are appealing
Find out which features make your customers’ lives easier. Whether they’re banking, applying for a mortgage, or paying a credit card, we’ll help you increase customer retention by lowering friction.
Understand stakeholders' financial services experience
Customers and employees are vital to your business. We’ll help you understand their stories to improve retention and reduce turnover.
Treat your customers right
Keep your customers happy. We’ll uncover the levels of user satisfaction with your service and provide actionable information.
Capture your employees’ satisfaction
Your dedicated employees are vital to your success. Give them a safe way to share their voice and contribute to a healthier employee culture.
Get the most out of your financial service research
Leverage our technology and team to help you with all your research needs.
Reach your target audience with ease
We have trusted panel providers that connect you to a global audience that meets your specific requirements.
Customize your financial services surveys
Our surveys feel like you are texting a friend. Use our platform to gain better data through a more engaging experience.
The GroupSolver® Difference
Fast, real-time insights
No more manual text coding. Our platform organizes answers into themes and calculates their statistical support as data is being collected, saving you time and effort.
Smart qualitative research
Built with brains, our platform uses a blend of machine learning and crowd intelligence to quantify qualitative data. No need to guess how your customers truly think.
Flexible for your needs
We offer various plans that fit your budget and research needs. And if you don’t immediately find what you are looking for, contact us and we’ll work it out.
Proven success in the financial services industry
Large bank refines checking account services after listening to their customers’ experiences.
Helping a major bank better understand the reasons why customers open a checking account and how their needs are being met.Read story
Discovering the right advertising campaign that works.
Choosing from several creative concepts for a new credit card marketing campaign, a credit union selected the one that resonated most with their target audience.Read story
We have partnered with GroupSolver for over four years and consistently find that their research methodologies deliver compelling insights that would have been left hidden had we used a traditional online survey.
GroupSolver’s quality research enables us to test ideas and assumptions that are consumer-centric, so we can proceed with certainty that we are making the best data-driven decisions for our customers every step of the way.
I thought I had to use traditional in-person focus groups to get good qualitative information but GroupSolver delivered exceptional qualitative information with the unexpected added bonus of quantitative data – a true hybrid approach that has been lacking.
Flexible options for your needs
Take a look at our various offerings that fit your budget and research needs.Explore Plans