Learn about your customers' preferences for your service
Using GroupSolver® to understand your customers' desires makes business decisions easy. Save time and energy with scalable financial services market research.
Industries
Financial Services
Collect faster and more meaningful insights.
Data to inform the financial services industry. Reach inside the minds of your customers to learn what drives action with banks, credit cards, insurance, loans, and more.
Book a demoNo deck, no pitch — just the platform answering your questions.
Customer Understanding
Tap into the minds of your customers
Use our platform's capabilities to know not only what your customers think, but why they feel the way they do.
Discover what features from your services are appealing
Find out which features make your customers' lives easier. Whether they're banking, applying for a mortgage, or paying a credit card, we'll help you increase customer retention by lowering friction.
Stakeholder Research
Understand stakeholders' financial services experience
Customers and employees are vital to your business. We'll help you understand their stories to improve retention and reduce turnover.
Treat your customers right
Keep your customers happy. We'll uncover the levels of user satisfaction with your service and provide actionable information.
Capture your employees' satisfaction
Your dedicated employees are vital to your success. Give them a safe way to share their voice and contribute to a healthier employee culture.
Research Excellence
Get the most out of your financial service research
Put our technology and team to work on all your research needs.
Reach your target audience with ease
We have trusted panel providers that connect you to a global audience that meets your specific requirements.
Customize your financial services surveys
Our surveys feel like you are texting a friend. Use our platform to gain better data through a more engaging experience.
The GroupSolver® Difference
Why researchers choose GroupSolver®
Fast, real-time insights
No more manual text coding. Our platform organizes answers into themes and calculates their statistical support as data is being collected, saving you time and effort.
Smart qualitative research
Built with brains, our platform uses a blend of machine learning and crowd intelligence to quantify qualitative data. No need to guess how your customers truly think.
Flexible for your needs
We offer various plans that fit your budget and research needs. And if you don't immediately find what you are looking for, contact us and we'll work it out.
Client Stories
Proven Success
Large bank refines checking account services after listening to their customers' experiences
Helping a major bank better understand the reasons why customers open a checking account and how their needs are being met.
Discovering the right advertising campaign that works
Choosing from several creative concepts for a new credit card marketing campaign, a credit union selected the one that resonated most with their target audience.
What our partners say
Trusted across industries
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Flexible Options
Flexible Options for Your Needs
Take a look at our various offerings that fit your budget and research needs.
Explore plansReady to see Agatha?
Book a 30-minute demo with our research team. No deck, no pitch — just the platform answering your questions.
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