GDPR Privacy Notice

Last modified: September 23, 2020

This GDPR Privacy Notice supplements the GroupSolver® Privacy Policy and applies specifically to residents of the European Economic Area (EEA).

Data Controller and Processor

GroupSolver, Inc. acts as a data processor for Customer Data — information submitted through user accounts and survey respondents — and as a data controller for Other Data, including contact form submissions and website interactions.

We process personal information on the following legal grounds:

  • Consent — where you have given us clear permission to process your data for a specific purpose
  • Contract performance — where processing is necessary to provide the services you have requested
  • Legitimate interests — including marketing communications, fraud prevention, and legal protection
  • Legal obligation — where processing is required by applicable law

International Data Transfers

When we transfer personal data outside the EEA, we ensure appropriate safeguards are in place, including:

  • Transfers to countries recognized by the EU Commission as providing adequate protection
  • Use of Standard Contractual Clauses (SCCs) approved by the European Commission for transfers to non-adequate countries

Data Retention

We retain personal information only as long as necessary for the purposes described in our Privacy Policy. Specifically:

  • Account data is retained while your account remains active
  • Marketing preference data is retained while you continue to express interest in our services
  • All data is deleted or anonymized within a reasonable period after it is no longer needed

Your Rights

As an EEA resident, you have the right to access, correct, delete, restrict, or object to the processing of your personal data. You also have the right to data portability.

If you believe your rights have been violated, you may file a complaint with your national Data Protection Authority. A directory of EEA supervisory authorities is available on the European Commission’s website.

Contact

For any privacy-related inquiries, please contact us at privacy@groupsolver.com.